Welcome to the

American Exchange Benefits Website.

 

 

Our employees are our most important asset and we are constantly striving to enhance your experience as American Exchange employees.  Our goal is to provide a valuable benefits package with comprehensive choices, and financial protection for you and your families. 

 

This website provides an overview of your benefits, eligibility requirements, insurance company contact information, and forms and documents. 

 

 

Need help? 

Contact the Benefits Service Center

at (866) 824-3572

Enroll Now!

Important Benefits Information

You can click here to be directed to the resources page, where the current New Hire Benefits Guide can be found. The New Hire Benefits Guide provides a general overview of the benefits available to American Exchange employees. 

The Benefits Service Center is excited to partner with American Exchange, adding another valuable resource for you and your families.  You can access the Resource page to view additional product and carrier information. We are also available to assist you throughout the year with your benefit needs, such as:

  • Benefits Questions
  • Enrollments  |  Changes in Elections
  • Claims Assistance
  • Review  |  Confirmation of Current Benefit Elections
  • Update of Life Insurance Beneficiary Information

Access the 2025 Open Enrollment presentation here and find the 2025 Open Enrollment Guide by clicking here

 

Enrollment and Benefits Portal

Access by clicking "Enroll Now" above to view your current benefits, make updates for the plan year, or update your life insurance beneficiary(ies).  To complete an election, select the appropriate event and click "Begin Event."  You may also call the American Exchange Benefits Service Center at (866) 824-3572 to complete your benefits enrollment by phone. The Benefits Specialist will confirm your personal information, review your plan options, and confirm your elections.  You will receive a Confirmation Statement via email following your enrollment.

Questions?

Call us at (866) 824-3572 or send us an email: help@americanexchangebenefits.com
Hours: Monday - Thursday,  8:00 a.m. to 6:00 p.m. and Friday to 8:00 a.m. to 5:00 p.m.

Magellan Healthcare - Employee Assistance Program (EAP)

American Exchange provides an Employee Assistance Program (EAP) to all employees and benefits-eligible family members at no cost to you.  Call for confidential assistance to help manage life's challenges!

Retirement & Savings

American Exchange offers a 401K plan through Capital Group | American Funds. To learn more about how the American Exchange retirement plans work, and how to make sure you get the most out of your retirement, please review the retirement resources availible on the resources page. 

Disability

As an American Exchange employee, you are provided Long Term Disability coverage, free of charge, and have the opportunity to elect Short Term Disability coverage as well.  These plans pay a benefit should you remain disabled and unable to work, and provide you with financial protection in the event of a catastrophic illness or injury. 

Life Insurance

Life Insurance can help provide financial protection for your family if you pass away. The money received from a life insurance policy could help your family with both everyday and future expenses, including medical bills, funeral costs, utilities, college tuition, and mortgage payments. Life Insurance provides you with coverage as long as you continue paying your monthly premium.

Your cost will vary depending on your age and amount of coverage you elect. It is important to assess your current and future financial obligations to help you determine the coverage that's right for you. Our Benefits Service Center Specialists can help you make the right decision for you and your family.

Vision

Our vision changes over time, so you may not be aware of your need for vision correction. That’s why an annual eye exam is critical to keeping your view of the world sharp and clear. Vision Insurance helps offset the costs of routine checkups and vision correction wear that may be prescribed. Routine eye exams are a preventive measure for maintaining your overall health and wellness, and your doctor will look for vision problems and signs of serious medical conditions such as glaucoma, cataracts, diabetes, and even cancer.

Dental

Dental Insurance is designed to offer you coverage for common dental care issues and to help you budget for dental services. You pay a certain amount out-of-pocket for services covered by your plan before your insurance starts paying (known as your deductible). Under this plan, the deductible is waived for preventive services like exams, cleanings, and x-rays. After you meet your deductible, you’re responsible for a percentage of covered expenses, which is called co-insurance. Dental insurance does have an annual benefit maximum. This is the maximum the plan will pay in any given benefit year. You will be responsible for the costs of all services after this benefit maximum is met. 

Medical

American Exchange is proud to offer Bywater as the medical plan administrator for the American Exchange medical plan. Bywater offers excellent customer care and utilizes the Cigna PPO Network of providers. The structure of American Exchanges medical plans a single PPO plan option.